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Site Terms & Conditions

Terms & Conditions / Privacy Policy & Rules

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. THESE TERMS AND CONDITIONS OF USE GOVERNS YOUR USE OF THE WEBSITE LOCATED AT  STORE.GRACELAND.COM

By using this Website, you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use the site. We reserve the right, at our discretion, to change these terms at any time. Please check these terms periodically for changes. Your continued use of store.graceland.com following the posting of changes to these terms (including the store.graceland.com Privacy Policy and Rules) will mean you accept those changes. 

Your Registration 
To access this Website or some of the resources it has to offer, you may be asked to provide registration details. It is a condition of use of this store.graceland.com that all the details you provide will be correct, current, and complete. If we believe the details are not correct, current, or complete, we have the right to refuse you access to graceland.com, or any of its resources, and to terminate or suspend your account, if applicable. 

Restrictions on Use of Materials 
This site is owned and operated by Elvis Presley Enterprises, Inc. (referred to as “EPE,” “we,” “us,” or “our” herein). No material from store.graceland.com or any website owned, operated, licensed, or controlled by EPE may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way., except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. All trademarks, service marks, trade names, and copyrights on this Website are proprietary to EPE or used with permission from third party rights holders. EPE respects the intellectual property rights of others and asks users of store.graceland.com to do the same. Modification of the materials or use of the materials for any other purpose is a violation of EPE’s copyright, trademarks, and other proprietary rights. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. In addition, direct linking, deep linking, framing, page-jacking, meta-tagging, and using a robot, spider, or automated device of any kind to monitor or copy our Website is strictly prohibited. 

In the event you download software from the site, the software, including any files, images, audio-visual materials incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by EPE, and EPE does not transfer title to the Software to you. EPE retains full title to the Software, and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form. 

If you believe that any content appearing on store.graceland.com infringes your copyright rights, we at graceland.com want to hear from you. Please forward the following information in writing to EPE at the address listed above: 

(a) your name, address, telephone number, and e-mail address; 
(b) a description of the copyrighted work that you claim has been infringed; 
(c) the exact URL or a description of each place where alleged infringing material is located; 
(d) a statement by you that you have a good faith belief that the disputed use has not been authorized by you, your agent, or the law; 
(e) your electronic or physical signature or the electronic or physical signature of the person authorized to act on your behalf; and 
(f) a statement by you made under penalty of perjury, that the information in your notice is accurate, that you are the copyright owner or authorized to act on the copyright owner's behalf. 

EPE seeks to preserve any and all exemptions from liability that may be available under the copyright law, but does not necessarily stipulate that it is a service provider as defined in USC section 512(c) or elsewhere. 

Submissions 
EPE is always interested in hearing from you regarding our business products and services. Although we welcome your comments, EPE and its subsidiaries do not accept or consider unsolicited creative ideas, suggestions, submissions, or materials that are sent to us in any format and by any means of transmission (including email), other than those that we have specifically requested. Any such material will either be sent back to you or discarded. 

We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by EPE or its subsidiaries might seem to others to be similar to their own creative work. It has been our experience that while you may believe that a submission or idea is unique, in many cases, such submission or idea resembles other submissions or ideas that EPE or its subsidiaries have received, whether solicited or unsolicited, or are similar to projects that are being created by or on behalf of EPE or its subsidiaries. While we do value your feedback on our business products and services we request that you be specific in your comments on those products and services. Therefore, please do not send unsolicited submissions of any kind to EPE, including, without limitation, any unsolicited creative suggestions, stories or ideas, concepts, notes, screenplays, formats, artwork, or other similarly-related materials. 

Please note that if, despite our request, you send to use or transmit via email or through our Website unsolicited creative suggestions, stories or ideas, concepts, notes, screenplays, formats, artwork, or other similarly-related materials (collectively, the "Submissions"), such Submissions are and will be treated as non-confidential and non-proprietary and EPE and its subsidiaries will not be liable for any use or disclosure. Without limitation of the foregoing, to the extent it has the legal right, EPE shall exclusively own all now-known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions or any other person or entity. In addition, you warrant that all so-called “moral rights” in those materials have been waived. 

From time to time, areas on store.graceland.com may expressly request submissions of concepts, stories, or other potential content from you ("Invited Submissions"). Where this is the case, please carefully read any specific rules or other terms and conditions which appear elsewhere on graceland.com to govern those submissions ("Additional Terms"), since they will affect your legal rights. If no Additional Terms govern those submissions, then these Terms of Use will apply in full to any Invited Submissions you make. 

Public Communication 
You shall not upload to, distribute through, or otherwise publish through store.graceland.com any content which is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise give rise to liability or violate any law. 

It is our policy to respect the privacy of all guests. Therefore, in addition to the privacy of Registration data (see our Privacy Policy and Rules below), we will not monitor, edit, or disclose the contents of a guest’s e-mail unless required in the course of normal maintenance of store.graceland.com and its systems or unless required to do so by law or in the good-faith belief that such action is necessary to: (1) comply with the law or comply with legal process served on EPE; (2) protect and defend the rights or property of EPE; or (3) act in an emergency to protect the personal safety of our guests or the public. Guests shall remain solely responsible for the content of their messages. 

Please act responsibly when using store.graceland.com. You may only use store.graceland.com and its contents for lawful purposes and you are prohibited from storing, distributing or transmitting any unlawful material through this site. You may not collect or store personal information regarding other users. You recognize that storing, distributing or transmitting unlawful material could expose you to criminal and/or civil liability. You agree that if a third party claims that material you have contributed to the site is unlawful, you will bear the burden of establishing that it is lawful. You understand and agree that all materials publicly posted (other than by EPE) or privately transmitted on or through graceland.com are the sole responsibility of the sender, not EPE, and that you are responsible for all material you upload, post or otherwise transmit to or through store.graceland.com. 

Third-Party Websites 
This Website may link you to other websites on the Internet. These websites may contain information or material that some people may find inappropriate or offensive. These other websites are not under the control of EPE, and you acknowledge that (whether or not such websites are affiliated in any way with EPE) that EPE is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such websites. The inclusion of such a link does not imply endorsement of any site by EPE or any association with its operators. EPE does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you irrevocably waive any claim against us with respect to such Websites. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online transaction with any of these third parties. 

Jurisdictional Issues 
This site is controlled and operated by EPE from its offices within the State of Tennessee, United States of America. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. 

EPE makes no representation that materials or other content on store.graceland.com are appropriate or available for use outside the United States, its territories, possessions and protectorates. If you choose to access graceland.com from other locations you do so on your own initiative and at your own risk. You are responsible for complying with local laws, if and to the extent local laws are applicable. You specifically agree to comply with all applicable laws concerning the transmission of technical data exported from the United States or the country you reside in. 

Disclaimers 
THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. EPE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EPE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTIONESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT EPE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. 

Limitation of Liability 
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL EPE BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF EPE OR AN EPE AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EPE’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE. 

Other 
These terms shall be governed by and construed in accordance with the laws of the State of Tennessee. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Shelby County, Tennessee, and you consent to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unenforceable for any reason, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties. 

How to Contact Us 
Store.graceland.com is controlled and operated by Elvis Presley Enterprises Inc. Please forward any comments or complaints or any questions regarding privacy to 3734 Elvis Presley Boulevard, Memphis, Tennessee 38116 or email us at shopgraceland@graceland.com

EPE PRIVACY POLICY AND RULES 
PLEASE READ THESE EPE PRIVACY POLICY AND RULES CAREFULLY BEFORE USING THIS WEBSITE. THESE PRIVACY POLICY AND RULES GOVERN YOUR USE OF THE WEBSITE LOCATED AT STORE.GRACELAND.COM, AND ARE APPLICABLE TO STORE.GRACELAND.COM AND OTHER WEBSITES ON THE WORLD WIDE WEB OWNED AND OPERATED BY ELVIS PRESLEY ENTERPRISES, INC. 

Scope of Policy 
This policy applies to EPE's treatment of personally identifiable information that EPE collects through EPE's site and when you use EPE's services. The policy does not apply to practices of companies whose Websites may be linked to EPE. For access to the privacy policies of such linked Websites please refer to the information provided by such Websites at their home pages. Also see the paragraph below under the heading "Hypertext Links". 

EPE respects your privacy. Accordingly, it has adopted the following privacy policy. This policy notifies you of: 

  • what personally identifiable information of yours is collected from you through our Website; 
  • the organization collecting the information; 
  • how the information is used; 
  • with whom the information may be shared; 
  • what choices are available to you regarding collection, use and distribution of the information; 
  • the kind of procedures we employ in an effort to hinder the unauthorized access, deletion, alteration, use or disclosure of information you provide to EPE; and 
  • how you can correct any inaccuracies in the information you provide to us. 
  • As we operate internationally, and our computer systems are currently based in the United States, your personal data will be processed by us in the U.S. where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you create a user account with this site as a visitor from outside the United States, you will be asked during the initial registration to consent to the collection and/or processing in the United States of your personally identifiable information, which includes the use of cookies as described below. 

    Information Collection and Use 

    Personally Identifiable Information
    EPE may at times collect personally identifiable information. On such occasions, EPE may ask for your name, email address, zip code and personal information concerning your interests, occupation, gender and other demographic information. 

    EPE does not seek to collect such information from persons under the age of 18. If you are under the age of 18, please do not submit any such information to us. If you are the parent or guardian of a person under the age of 18 who has provided such information to us, please inform us (through the Website or address listed above) and we will remove such information from our database as described further below. 

    In addition, no person (of any age) is required to provide us with the personally identifiable information we request. If you do not wish to provide such information, you are free not to do so. Your provision of requested information to us through our Website or other means is presumed by us to be voluntary and with your consent to the uses described herein. If after submitting personally identifiable information to us, you wish to "opt-out," please contact us as noted above and we will remove your information from our database as set forth below in the section titled "Managing Your Information." Please know that such a decision will not stop advertising or content that is generated prior to the time when we can accomplish the removal of your information. 

    EPE uses the information you provide to us to customize advertising and content that we present to you, to contact you concerning specials and new products, to offer news and newsletters, and to enhance our product offerings. EPE will not sell or rent your personally identifiable information to any third party except when: 

  • You have been given an opportunity to "opt out" of sharing the information and have declined to exercise that right within the time period provided;
  • EPE must share the information in order to provide a product or service that you have requested, in which case we will demand that any third party we use to fulfill your order agree that it does not have the right to use the personally identifiable information other than to fulfill your request; or 
  • EPE is required to respond to subpoena, court orders or other legal process requiring such disclosure.
  • Cookies
    EPE also receives and records information from server logs from your browser including cookie information relating to pages requested and the like. Cookies are pieces of information that a website transfers to any individual’s hard drive for record-keeping purposes. Cookies make Web-surfing easier for you by saving your passwords, purchases, and preferences while you’re at our site. The use of cookies is an industry standard – you’ll find them at most major websites. 

    By showing how and when guests use the site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. Additionally, as described in more detail below, cookies would enable us to deliver advertisements to you after you have left our website. If you accept the first tracking cookie from graceland.com, you won’t be offered as many afterwards. 

    You may occasionally get cookies from our advertisers. Store.graceland.com does not control these cookies, and these cookies are not subject to the store.graceland.com cookies policy. The use of advertising cookies sent by third-party servers is standard in the Internet industry. 

    Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site, like the shopping areas, will not function properly if you do so.

    Third-Party Advertising and Remarketing
    We may share your personally-identifiable information (including your name, address, and email address), cookie information (including activity you conduct on our website), and a record of your offline transactions with a third-party advertising partner and its service providers in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites or conduct searches on Google. Our advertising partner will make the data we provide it anonymous. 

    To learn more about the use of this information or choose not to have this information used by our third-party advertising partner by opting out, please visit the Network Advertising Initiative by clicking here: http://www.networkadvertising.org/managing/opt_out.asp. To opt out of Google’s use of cookies, please visit Google’s Ad Settings by clicking here:  http://www.google.com/ads/preferences/‎. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

    Managing Your Information 
    You are entitled to request access to and correction of all your personal data collected by us via this Website, as well as to require us to delete your data if you no longer want us to process it. You can make such a request or a related inquiry by emailing us at privacy@graceland.com. Please note that there may be a small charge for making an access request or it may be free, depending on the circumstances. You can find out more details by emailing us as provided above. We will keep your data as long as it is reasonably necessary for the purposes described in this Privacy Policy and Rules. You may choose not to receive unsolicited marketing material from EPE and you have the right to request deletion of your EPE account information, subject to EPE's need to keep appropriate archives of its business operations. 

    About IP Addresses 
    Store.graceland.com collects IP addresses for the purposes of system administration and to report aggregate information to our advertisers, if applicable. 

    An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. Web servers—the big computers that “serve” up Web pages—automatically identify your computer by its IP address. 

    When guests request pages from graceland.com, our servers log their IP addresses. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be logged, but the user remains anonymous to us. 

    Security 
    EPE employs reasonable measures to maintain all personally identifiable information provided by you on computer servers in a controlled and secured environment in an effort to hinder unauthorized access, loss, alteration, use or disclosure of such information. However, the nature of the Internet is such that information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons. 

    Because of the international nature of the services and products provided by this Website and the nature of EPE's business, personal data may, subject to applicable law, be transferred internationally throughout the world (details of which are available on request by emailing or calling us as provided above) for the purposes described above. This may mean that personal data are transferred to countries which do not have laws or regulations which protect personal data, such as the United States, where the server for this Website is located. We use reasonable measures to limit the disclosure of the data you provide to us only to certain staff within EPE and its affiliates (i.e. staff whose job it is to process your inquiries and survey answers or otherwise to administer the Website, and those staff involved in the provision of EPE services and products which may be of interest to you) and to require that they process the data only for the purposes identified in this Privacy Policy and Rules. 

    Modifications to this Policy 
    EPE may make modifications or amendments to this policy from time to time. In the event that such changes alter how EPE gathers, processes, uses or discloses your personally identifiable information, EPE will post such changes on our site. 

    Hypertext Links 
    This site may contain hypertext links to websites that are not created or maintained by EPE. This Privacy Policy and Rules applies only to this Website and not to any of these third party websites. EPE is not responsible for the accuracy, relevance, timeliness, or completeness of those third party websites. The inclusion of any link to such websites does not imply endorsement, sponsorship, or recommendation by EPE of the site. EPE disclaims any liability for links (1) from another website to store.graceland.com and (2) to another website from graceland.com. EPE cannot guarantee the standards of any website to which links are provided on this site nor shall EPE be held responsible for the contents of non-EPE websites, or any subsequent links. For this reason, EPE does not represent or warrant that the contents of any third party website is accurate, compliant with state or federal law, or compliant with copyright or other intellectual property laws. EPE does not endorse the contents of these third party websites in any way. Also, EPE is not responsible for web casting or any other form of transmission received from any linked website. Any reliance on the contents of a third party Website is done at your own risk and you assume all responsibilities and consequences resulting from such reliance.

    By using this website, you signify your assent to the EPE Privacy Policy and Rules. If you do not agree to this policy, please do not use the site. We reserve the right, at our discretion, to change this policy at any time. Please check this page periodically for changes. Your continued use of graceland.com following the posting of changes to these terms will mean you accept those changes. 

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